Australian telehealth for hormone health, weight, recovery and fertility

  • KNOW: Clinical Clarity

    Move beyond guesswork with a clearer understanding of your body. Your doctor reviews your pathology results and health assessment to understand what may be affecting how you feel, and explains it in plain language.

  • DESIGN: Personalised Pathways

    Your pathway is shaped around you. Guided by your biology, goals, lifestyle and individual needs, NEXUS creates considered recommendations with purpose - moving beyond generic advice and one-size-fits-all health protocols.

  • LIVE: Better Living

    Turn insight into action. With ongoing guidance and support, NEXUS helps you take clearer steps towards better health, wellbeing and confidence, giving you a more informed way to care for your body and live better.

Services Overview

  • Initial Consultation

  • Reviewing Blood Results

  • Doctor Consultation

  • Ongoing Monitoring

HOW TO GET STARTED

  • 01 pathology testing

    Arrange the pathology test for your chosen consultation.

  • 02 onboarding

    Book your consultation and complete the health assessment.

  • 03 medical review

    Your doctor reviews your results and health assessment, then we’ll arrange a telehealth consultation with you.

  • 04 protocol & support

    If treatment is clinically appropriate, your doctor will recommend a plan, with ongoing support.

Book a consultation

faqs

Is my medication included in the consult fee?

No, all medication is not included in the consult fee.

How long until I receive my order/protocol?

Once we receive your paid invoice, it takes 10-12 business days to receive your order. This process is beyond our control and cannot be rushed.

How long does it take for my bloodwork to be reviewed?

Usually 2-3 business days.

When will I receive a call from the doctor?

Following the bloodwork review, you will receive a call from one of our doctors within 48 hours.

Who dispenses my medicine if my doctor prescribes one?

If your doctor prescribes a medicine that needs to be compounded, it's dispensed by an Australian compounding pharmacy that we work with. The pharmacy is LegitScript certified and TGA licensed, with medicines manufactured under GMP conditions. Your doctor and the pharmacist decide what's right for you.

If I have a question or need support, is that available?

Yes. You can book a call or email info@nexusholistichealth.com.au and someone from our team will reply as soon as possible.

Can I travel with my medication?

Yes, we provide travel letters to all patients upon request. However, we highly recommend checking the specific regulations of your destination to avoid any issues at the airport.

How are treatment options determined?

Treatment options are determined individually by an AHPRA-registered medical practitioner after reviewing your health history, symptoms, current medicines, relevant pathology and clinical needs. Purchasing a consultation does not guarantee that any particular treatment or prescription will be recommended. Your doctor may request further investigations, recommend non-prescription strategies, refer you for in-person care or determine that treatment is not clinically appropriate.

What if my order/protocol is lost or incorrect?

Please contact us immediately, we investigate all missing or incorrect orders and seek to deliver your protocol to you as soon as possible.

Can I claim these services with Medicare or Private Health Insurance?

As we are a private clinic, our consultations and protocols are not eligible to claim under medicare or private health, this allows us to offer more comprehensive and personalised assessments without insurer restrictions.

Does booking a consultation guarantee a prescription?

No. Payment is for the medical consultation and clinical assessment only. Any prescribing decision is made independently by the treating doctor and only where it is clinically appropriate and legally permissible.